Welcome to the VAELART online art shopping platform! In these Terms, "we", "us" and "the Platform Operator" refer to ALREADY ON IT Limited (hereinafter referred to as "the Company"). The Company operates the VAELART brand, this official website and online store, providing you with a one-stop art supplies shopping service (hereinafter collectively referred to as "the Service") by integrating products, content and technical tools. This platform is built on the Shopify e-commerce system to ensure the stable operation of all transaction and service functions.

These Terms of Service (including subsequent revised versions) and all special policies published on the platform together constitute the service agreement between you and the Company, clarifying the rights, obligations and code of conduct of both parties. Please read the full text carefully before using the Service, as it contains key legal provisions such as disclaimers and limitations of liability that directly affect your legal rights and interests.

By accessing, browsing this platform or completing a purchase transaction in any way, you indicate that you have fully understood and voluntarily accepted all contents of these Terms. If you do not agree to any provisions of these Terms, please immediately stop using all services of this platform.

1. Platform Access and Account Regulations

You confirm that you have reached the age of majority as stipulated in your jurisdiction when using the Service. If you allow minor relatives to use this platform, you shall bear all guardianship responsibilities and related legal consequences.

To complete transactions and account management, you need to provide us with true, accurate and complete personal information, including but not limited to email address, contact number, shipping address and payment information. If the information changes, you should update it in the platform in a timely manner; otherwise, losses such as transaction failure and delivery delay caused thereby shall be borne by you.

You are fully responsible for the confidentiality of your account login password and all identity credentials. Any operation performed through your account shall be deemed as your own act. Lending, renting, selling, transferring or sharing platform accounts in any form is prohibited, otherwise we have the right to immediately freeze or terminate the account.

2. Product Display and Description

We have adopted professional photography and color calibration technology to restore the true appearance and details of the products as much as possible. However, due to differences in screen resolution, color modes and display settings of different devices, there may be slight color differences between product images and physical products, which do not constitute product quality problems.

We do not guarantee that the appearance, material or use effect of the products will fully meet your subjective expectations. The pictures, videos and text descriptions displayed on the platform are for reference only, and the actual products received shall prevail.

We reserve the right to update product specifications, parameters, descriptions and inventory information at any time according to actual situations such as product iteration, supply chain adjustment and market changes without prior notice. For sold-out or discontinued products, we reserve the right to terminate sales and may adjust the product supply scope according to regional restrictions.

3. Order Formation and Performance

Your act of submitting an order and completing payment on this platform constitutes an irrevocable offer to purchase from us. An order shall only take effect formally after we send you an electronic confirmation email or system notification. Before that, we have the right to reject your order for reasonable reasons such as insufficient inventory, price error or abnormal order.

After the order takes effect, we have the right to reject your cancellation request except for statutory circumstances or as agreed in these Terms. If we need to modify or cancel an effective order due to special reasons, we will notify you in a timely manner through the contact information you provided and process a full refund.

All return and exchange matters of goods shall be strictly implemented in accordance with the official "Refund and Return Policy" published by VAELART. You confirm that the goods purchased on this platform are only for personal or household daily use and shall not be used for commercial resale, bulk distribution or export purposes.

4. Pricing and Payment Settlement

The product prices, discounts and promotional activities published on the platform are dynamically adjusted in real time. The final settlement price shall be subject to the amount displayed by the system at the time of order submission and will be clearly listed in the order confirmation email.

Unless otherwise stated in writing, all prices on the platform do not include import duties, value-added tax, consumption tax, shipping fees, packaging fees and other customs-related fees, which shall be borne by you separately.

In case of any inconsistency between the rules of specific promotional activities and these Terms, the special rules of the activity shall prevail. We reserve the right to adjust or terminate promotional activities at any time without prior notice.

You warrant that the payment information provided is true and valid, and you have obtained legal authorization for the payment account. We shall not be liable for order failures caused by incorrect payment information, insufficient account balance or refusal of transaction by the card issuer.

5. Logistics Delivery and Risk Transfer

The delivery time published on the platform is for reference only, and we do not make any express or implied guarantee for the logistics timeliness. We shall not be liable for compensation for delivery delays or failures caused by force majeure such as natural disasters, customs clearance delays, faults of logistics carriers or government regulations that are not attributable to us.

The risk of damage or loss of the goods shall be transferred to you from the time they are delivered to the first carrier. If the goods are damaged or lost during transportation, you may claim compensation directly from the logistics carrier, and we will provide necessary assistance.

6. Intellectual Property Protection

All original content on this platform, including but not limited to the VAELART trademark, brand logo, product images, design drawings, text descriptions, video tutorials, page layout, source code and data compilation, are owned by the Company or its authorized parties and are protected by the intellectual property laws of the Hong Kong Special Administrative Region and international intellectual property laws.

These Terms only grant you a limited license to browse, download and use the content of this platform for personal non-commercial purposes. Without written authorization from the Company, no unit or individual may copy, disseminate, adapt, compile, commercially use, reverse engineer or create derivative works, otherwise we will pursue legal responsibility in accordance with the law.

The third-party trademarks, logos and content involved in this platform are owned by their respective owners, and our use has obtained legal authorization.

7. Third-Party Tools and Links

This platform may integrate tools or services provided by third parties such as payment, logistics, customer service and data analysis. We do not assume any responsibility for the function, security, accuracy and legality of these third-party tools, nor do we represent any endorsement or guarantee for them.

All risks arising from your use of third-party tools shall be borne by you. It is recommended that you carefully read the service terms and privacy policies of third parties before use.

This platform may contain hyperlinks to third-party websites, which are provided for the convenience of users only. We shall not be liable for any losses you suffer from accessing third-party websites or using their products and services.

8. Relationship with Shopify

Shopify only provides technical hosting and e-commerce system support for this platform and does not participate in any transaction links between us and you. It shall not be liable for the quality, safety of any goods or transaction disputes. All disputes arising from your purchase of goods on this platform or use of the Service have nothing to do with Shopify, and you agree to release Shopify and its affiliated companies from all legal liabilities.

9. Personal Information Protection

We collect, use, store and protect your personal information in strict accordance with the VAELART "Privacy Policy". To ensure the normal operation of the Service, part of your personal information may be transmitted to Shopify and our third-party service providers, and such transmission complies with the requirements of relevant data protection laws and regulations. Using the Service indicates that you have read and agreed to our "Privacy Policy".

10. User Feedback and Content Specifications

Any comments, reviews, suggestions, ideas or other user-generated content (hereinafter collectively referred to as "User Content") you submit to this platform shall be deemed as you granting the Company a permanent, global, free, irrevocable and sublicensable license to use. We have the right to use such content for any legal purposes such as product improvement, service optimization and brand promotion without paying you any remuneration.

You warrant that the User Content submitted does not infringe upon the intellectual property rights, privacy rights, reputation rights or other legitimate rights and interests of any third party, and does not contain illegal, vulgar, defamatory, false or malicious content.

We have the right but not the obligation to review, edit or delete User Content. For User Content that violates these Terms, we may directly remove it and reserve the right to pursue the legal responsibility of the relevant user.

11. Information Errors and Corrections

The information on this platform may occasionally contain typographical errors, data deviations or content omissions involving product prices, descriptions, inventory, shipping fees and delivery times. We reserve the right to correct such errors at any time without prior notice and may cancel submitted orders accordingly. We will promptly notify affected users and process refunds.

12. Prohibited Acts

When using the Service, you shall not commit the following acts:

• Using this platform to engage in any illegal or criminal activities, or violating any applicable laws and regulations;
• Infringing upon the intellectual property rights, privacy rights, reputation rights or other legitimate rights and interests of others;
• Sending spam, advertisements, chain letters or other unsolicited information;
• Attacking, interfering with or disrupting the system security or normal operation of this platform;
• Impersonating others or providing false identity information;
• Registering accounts in batches, maliciously swiping orders, conducting false transactions or engaging in other unfair competition acts;
• Collecting, storing or disclosing personal information of other users;
• Engaging in any other acts that may damage the legitimate rights and interests of the Company, the platform or other users.

If you violate the above provisions, we have the right to immediately suspend or terminate your account access privileges and reserve the right to pursue your legal responsibility.

13. Service Termination

We reserve the right to suspend or terminate your account access privileges at any time for reasonable reasons such as your violation of these Terms, abnormal account activity or security risks without assuming any responsibility to you.

After the account is terminated, you still need to settle all outstanding fees. Provisions in these Terms regarding intellectual property rights, limitation of liability, indemnification, dispute resolution, etc. shall remain in effect.

14. Disclaimer

The Service and all goods are provided on an "as is" and "as available" basis. We do not make any express or implied warranties, including but not limited to the merchantability, fitness for a particular purpose, defect-free warranty of the goods and uninterrupted service. All risks arising from your reliance on the information on this platform or use of the Service shall be borne by you. Some jurisdictions do not allow the exclusion of implied warranties, so the above limitations may not apply to you.

15. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, punitive or consequential losses you suffer from using the Service, including but not limited to lost profits, lost income, data loss and goodwill damage. In any case, our total liability shall not exceed the actual amount you paid to us for this transaction.

16. Indemnification Clause

You agree to indemnify and hold harmless the Company, Shopify and their affiliated companies, directors, employees and agents from all losses, damages, claims and expenses, including reasonable attorneys' fees and litigation costs, arising from your violation of these Terms or infringement of the rights and interests of third parties. We have the right to choose lawyers and lead the relevant litigation or settlement procedures at our own discretion, and you shall provide necessary assistance.

17. Severability of Terms

If any part of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that part shall be enforced to the maximum extent permitted by law, and the validity of the remaining provisions shall not be affected.

18. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the use of the Service, superseding all prior oral or written agreements, communications and understandings. Our failure to exercise any right under these Terms shall not constitute a waiver of that right.

19. Assignment of Agreement

You may not assign any rights or obligations under this Agreement without the written consent of the Company. The Company has the right to assign all or part of its rights and obligations under this Agreement to a third party without your consent.

20. Governing Law and Dispute Resolution

The conclusion, performance, interpretation and dispute resolution of these Terms shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China. Any dispute arising from these Terms shall first be resolved through friendly negotiation between the two parties; if the negotiation fails, either party has the right to file a lawsuit with the High Court of the Hong Kong Special Administrative Region.

21. Revision of Terms

We reserve the right to revise these Terms at any time according to changes in laws and regulations, business adjustments, etc., and notify you by means of an announcement on this platform. The revised Terms shall take effect from the date of the announcement, and your continued use of the Service after the revision shall be deemed as your agreement to the revised Terms. It is recommended that you check this page regularly to learn about the latest content of the Terms of Service.

22. Contact Us

If you have any questions, comments or suggestions about these Terms of Service, please contact us through the following methods: